KCI Technologies Selects Microsoft Dynamics 365 and aec360 to Accelerate Growth Strategy

Leading AEC firm to implement integrated CRM, ERP, and HR platform to enable efficiencies, increase productivity levels, and facilitate profitable growth

Atlanta, GA – May 4, 2022 

HSO, author of the aec360 business management suite, today announced that KCI Technologies has selected Microsoft Dynamics 365 and aec360 as the firm’s new cloud-based business management platform.  The organizations will partner on the deployment of an integrated marketing, business development, project management, accounting, human resource management, and business intelligence platform based on the Microsoft cloud and aec360.        

Headquartered in Sparks, MD, and with more than 60 locations across 20 states and the District of Columbia, KCI is a 100 percent employee-owned engineering, planning, and construction firm.  KCI has more than 1,800 employees nationwide collaborating on projects primarily in the transportation, technology, water, site/facilities, and utilities markets.  The firm also provides natural resources engineering and construction services to protect and restore streams, wetlands, and watersheds and performs construction of fiber optic networks, small cell sites, and other services for the telecommunications industry.   

“Since our founding, KCI has seen a history of long and steady growth,” explained Bayne Smith, Senior Vice President at KCI.  “To drive our continued growth strategy, we need a new business platform that can help us scale in an efficient and profitable manner, while also accommodating an increasingly diverse set of business requirements.  After an in-depth evaluation of the most well-known ERP software platforms available in the AEC industry, it was clear that Microsoft Dynamics 365 and aec360 provided the scalability and flexibility we needed to drive our business forward for the next five to 10 years and beyond.” 

Microsoft Dynamics 365 is Microsoft’s next-generation business application suite, built to leverage the power of the Microsoft cloud, Office 365 (now Microsoft 365), the Power Platform, and Microsoft’s advanced intelligence tools.  aec360 is an industry-specific solution that pre-configures and extends Dynamics 365 to meet the unique needs of the architecture, engineering, and construction (AEC) industry, helping firms like KCI gain a 360-degree view of their finances, projects, clients, and people within a single cloud platform.  

“High-growth firms like KCI need technology that can not only scale, but also can easily be adapted to meet unique and changing business requirements,” explained Andy Yeomans, Executive Vice President of HSO’s professional services industry group. “Our aec360 solution on Dynamics 365 provides the broadest set of capabilities available in the AEC industry, but also leverages the Microsoft cloud and Power Platform to deliver unmatched flexibility levels.  We look forward to helping KCI complete this important transformation and gain a platform to support their business growth well into the future.”  

About aec360

Information about the Microsoft’s leading Dynamics™ 365 based solution for the AEC industry, aec360 is a cloud-based business platform designed to meet the unique needs of architecture, engineering, and construction firms.  aec360 provides an integrated industry solution for marketing and business development, project management, accounting, and human resource management, and was built to leverage the best of the Microsoft cloud, helping firms drive productivity, collaboration, and insights across their organization. For more information, please visit our website at

About KCI

KCI is a 100-percent employee-owned engineering, consulting and construction firm serving clients throughout the United States. Our multi-disciplined service offerings allow us to provide exceptional turnkey expertise to federal, state and local government agencies, as well as institutional and private-sector clients. More than 1,800 employee-owners offer technical expertise in transportation, resource management, environmental, telecommunications, utilities, facilities, and construction management. For more information, please visit

Michael D’Alesio is VP, Customer Care at HSO ProServ | Michael has served in many roles during his tenure in the Microsoft Partner Channel for the past 25-years.  Michael currently is responsible for supporting, enabling and strategically leading the HSO ProServ Team responsible for HSO ProServ D365 installed based customers to accept, adopt the Microsoft platforms to ensure they attain business value and user adoption.

Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
to business initiatives.

Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into, where he served as CEO of the Americas prior to launching HSO | ProServ.

Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

Paramesh Rajan is VP, Technology at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

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In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

Amy Spencer leads the team that is responsible for go-to-market strategies, messaging, and demand generation in the US.

Amy earned a Bachelor of Arts degree in Communications from The College of New Jersey and has 25+ years of experience in marketing management for technology and professional services companies.

As Vice President of Human Resources for HSO, Kristen Ramerini is responsible for initiatives including recruitment, onboarding, professional development/career progression, performance management, culture, and employee retention. Prior to her position with HSO, she worked in human resources and recruiting for Seviroli Foods on Long Island and CCN, Inc. in New York City. She holds an MA in Industrial/Organizational Psychology from Hofstra University and is PHR certified.

Darren Gooding is VP of Delivery for HSO | ProServ, leading the company’s CRM delivery across the legal, AEC, consulting, and accounting markets. Darren applies his 25 years of experience and HSO’s industry focused intellectual property to successfully deliver large-scale, global engagements that ensure customer success.