HSO Increases Investment in Australia and New Zealand to Meet Customer Demand

Deepening APAC Presence to Serve Local and Multinational Customers

HSO, a leading business transformation partner with deep industry expertise and global reach, today announces the expansion of its APAC operations in Australia and New Zealand as a response to increased customer demand.

While HSO has been successfully operating in the region for more than a decade, serving clients out of Sydney and Auckland, this latest expansion will place delivery capabilities in Melbourne, Brisbane and Wellington. The locations were strategically selected by HSO and leverages Microsoft’s strong presence in these areas.

“For over 25 years, HSO has been recognized for its strong technical expertise and a deep understanding of the industries it serves. This regional investment extends the full weight of HSO’s global delivery and support capabilities into Australia and New Zealand offering customers a more adaptable alternative to larger, more traditional global system integrators,” said Manish Bansal, Area Sales Director ANZ, HSO.

This latest investment is in addition to the recent announcement of HSO’s global delivery center expansion in India and the Philippines.

Christoph Blettgen, Business Applications Go-to-Market Lead for Microsoft ANZ, comments, “We are delighted that HSO, amongst the top 1% of top performing global Business Applications partners, is bringing their global delivery expertise and industry solutions and IP to Australia and New Zealand.”

Blettgen continues, “Microsoft Dynamics 365 and Power Platform offer organizations a portfolio of intelligent business applications that empower organizations to deliver operational excellence and to create more engaging customer experiences. Microsoft’s technology, investments and business solutions would not be successful without the vision, experience, and capabilities of key partners like HSO.”

HSO remains on an accelerated growth trajectory after receiving significant investment in August 2019 from The Carlyle Group.

Peter J. ter Maaten, CEO, HSO concludes, “As one of the World’s leading Microsoft technology partners, we are continuing our journey to drive improvements in business performance for our clients. With this step we will make a positive impact in the region and worldwide by helping our clients solve complex business problems that are unique to their industries, deploy on a global scale and accelerate the impact of digital transformation.”

Michael D’Alesio is VP, Customer Care at HSO ProServ | Michael has served in many roles during his tenure in the Microsoft Partner Channel for the past 25-years.  Michael currently is responsible for supporting, enabling and strategically leading the HSO ProServ Team responsible for HSO ProServ D365 installed based customers to accept, adopt the Microsoft platforms to ensure they attain business value and user adoption.

Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
to business initiatives.

Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into, where he served as CEO of the Americas prior to launching HSO | ProServ.

Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

Paramesh Rajan is VP, Technology at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

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In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

Amy Spencer leads the team that is responsible for go-to-market strategies, messaging, and demand generation in the US.

Amy earned a Bachelor of Arts degree in Communications from The College of New Jersey and has 25+ years of experience in marketing management for technology and professional services companies.

As Vice President of Human Resources for HSO, Kristen Ramerini is responsible for initiatives including recruitment, onboarding, professional development/career progression, performance management, culture, and employee retention. Prior to her position with HSO, she worked in human resources and recruiting for Seviroli Foods on Long Island and CCN, Inc. in New York City. She holds an MA in Industrial/Organizational Psychology from Hofstra University and is PHR certified.

Darren Gooding is VP of Delivery for HSO | ProServ, leading the company’s CRM delivery across the legal, AEC, consulting, and accounting markets. Darren applies his 25 years of experience and HSO’s industry focused intellectual property to successfully deliver large-scale, global engagements that ensure customer success.