HSO Announces Event to Help Law Firms Harness Relationship Intelligence to Drive Growth

The November 9th webcast will feature legal360, HSO’s end-to-end marketing, business development, and relationship intelligence solution for law firms built on the Microsoft cloud.

New York, New York – November 4, 2022

HSO, Microsoft partner and creator of the legal360 CRM platform, is presenting a webinar on November 9th at 2 pm ET. The event, The Law Firm of the Future: How to Harness Relationship Intelligence to Drive Growth with Microsoft and legal360, will focus on how law firms can do more with less by leveraging modern cloud technologies.

HSO team members Victoria Gregory, Industry Solution Architect & Legal Practice Lead, and Andy Yeomans, Executive Vice President, will demonstrate why legal360 is the most complete marketing, business development, and relationship intelligence suite for law firms, including: 

  • Event management, marketing, opportunity tracking, and business development planning
  • Data integration with core systems such as time & billing and human resources
  • Automated identification of clients, new matters, and employee data points
  • Relationship intelligence to identify domains of interest along with strong and new relationships
  • Passive data harvesting to intuitively score contact relationships

“Gaining these capabilities is critical in the fiercely competitive industry,” states Yeomans. “Law firms are under increasing pressure to more effectively manage their client relationships to preserve and grow revenue. With reduced administrative resources, coupled with cumbersome and outdated CRM systems, the burden for many firms to utilize legal technology to its full potential is significant.” 

Helping Law Firms Do More with Less

legal360, built on the Microsoft cloud, provides a complete, end-to-end solution that offers everything law firms require from a CRM system – without costly add-ons that also degrade system performance. Law firms can keep hard-to-find talent happy in their jobs by taking time consuming, manual tasks off their plate. And, as a cloud solution, legal360 makes data accessible from anywhere while keeping it safe and secure. 

“During the webinar, we will discuss how law firms can do more with less by leveraging modern cloud technologies that take on much of the administrative burden created by having to maintain traditional CRM solutions,” says Gregory, a legal industry veteran with 15 years of experience as a legal360 user at three large law firms. “legal360 drives automation, providing flexibility alongside the unique way law firms do business by helping leverage relationships to find and win more work.” To hear from the experts on how to take your firm into the future with the right technology, register for the Law Firm of the Future webinar today. If you are not able to attend the live webinar, you can register to receive a recording following conclusion of the event.

About legal360

HSO’s legal360 is a modern practice management platform, built on the Microsoft cloud and designed to meet the unique needs of law firms. Used by the world’s preeminent law firms, legal360 provides a comprehensive, integrated industry solution for marketing and business development, matter management, accounting, and human resource management, and was built to help firms drive productivity, collaboration, and insights across the organization. For more information, please visit  

About HSO

HSO is a Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way in which people work and how businesses operate, ultimately driving improvements in business performance for our clients.

HSO helps companies modernize business operations, adopt intelligent automation, deliver real-time performance insights, and connect the enterprise – accelerating the impact of digital transformation based on Microsoft Dynamics 365, Microsoft 365, and Microsoft Azure.

Founded in 1987, HSO has more than 1,400 professionals throughout Europe, North America and Asia and is one of the world’s top business solution and implementation partners. To learn more, please visit

Michael D’Alesio is VP, Customer Care at HSO ProServ | Michael has served in many roles during his tenure in the Microsoft Partner Channel for the past 25-years.  Michael currently is responsible for supporting, enabling and strategically leading the HSO ProServ Team responsible for HSO ProServ D365 installed based customers to accept, adopt the Microsoft platforms to ensure they attain business value and user adoption.

Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
to business initiatives.

Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into, where he served as CEO of the Americas prior to launching HSO | ProServ.

Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

Paramesh Rajan is VP, Technology at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

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In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

Amy Spencer leads the team that is responsible for go-to-market strategies, messaging, and demand generation in the US.

Amy earned a Bachelor of Arts degree in Communications from The College of New Jersey and has 25+ years of experience in marketing management for technology and professional services companies.

As Vice President of Human Resources for HSO, Kristen Ramerini is responsible for initiatives including recruitment, onboarding, professional development/career progression, performance management, culture, and employee retention. Prior to her position with HSO, she worked in human resources and recruiting for Seviroli Foods on Long Island and CCN, Inc. in New York City. She holds an MA in Industrial/Organizational Psychology from Hofstra University and is PHR certified.

Darren Gooding is VP of Delivery for HSO | ProServ, leading the company’s CRM delivery across the legal, AEC, consulting, and accounting markets. Darren applies his 25 years of experience and HSO’s industry focused intellectual property to successfully deliver large-scale, global engagements that ensure customer success.