Put Your Data to Work For You

    Professional services firms depend on data to make important business decisions. You can depend on HSO to help you make sense of your data with real-time analytics and reporting, empowering you to turn your data into actionable insights.

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    Let your data show you the way

    Like any business, your firm generates data—and lots of it. But how you use it is what matters most; and it must help you look forward rather than into the past. Putting your data to work can be a challenge, but HSO can help. With a combination of Microsoft’s leading technology and our professional services industry expertise, we’ll help you gain true, data-driven insights that improves the way you do business

    Discover better ways to grow

    HSO leverages the industry-leading Microsoft Data & Analytics platform to help your professional services firm gain real-time insights across your business.  From traditional reporting and analytics to AI-driven predictive intelligence, we provide a complete set of solutions and services to help your firm unlock key insights from your data. ​ 

    Industry-Specific BI Solutions

    Quickly deploy our professional services analytics and reporting solutions, including our pre-built KPIs and Power BI content, to accelerate your time-to-value and put real-time insights in the hands of your stakeholders.

    Data Warehouse Strategy and Architecture

    Plan and deploy a best-in-class cloud data management strategy utilizing Microsoft’s Azure Data Services, Data Lake, and Synapse technology. Our experts can help you design and deploy a scalable, high-performing data warehouse architecture that puts you back in control of your data.

    BI Data Model Development 

    Building a BI data model with important metrics and slicers is the key to a successful business intelligence strategy.  Our BI developers can help you modify our standard data model, or build one from the ground up, to support your firm’s unique data and analytics needs. 

    BI and Dashboard Development

    Put real-time insights in the hands of your key decision makers leveraging Power BI’s best-in-class dashboard, analytics, and data exploration tools.  Our team can help you create and deploy role-based Power BI content to provide your employees with the information they need to make informed business decisions. 

    Find and win more work

    Your firm needs to keep the pipeline full and win rates up. That requires insight, which requires data. We can help you apply advanced analytics to uncover new opportunities with both existing clients and prospective new clients, gain valuable insights into your relationships and experience, and build a steady stream of new projects that drive growth and financial performance.  

    Deliver better projects while maximizing profitability

    Your project teams must balance project profitability with performance. Many factors can impact both, from inaccurate or unrealistic project estimates to ineffective resource management. Without visibility into areas like burn rates and progress, your bottom line and your firm’s reputation can take a hit. We can help you keep all these factors under control—even stay out ahead of them—with predictive analytics and reporting that will help your project managers build more informed project plans, better manage resources, and keep budgets under control. 

    Accelerate your firm’s cash flow

    Accounting teams must control cash flow, but there are many factors that threaten it. Capturing time and expenses, billing clients, and collecting cash can all get caught in a web of complex, lengthy approval processes. Our predictive analytics can give you better insights into your cash flow and help you optimize your most valuable financial resource.  

    Michael D’Alesio is VP, Customer Care at HSO ProServ | Michael has served in many roles during his tenure in the Microsoft Partner Channel for the past 25-years.  Michael currently is responsible for supporting, enabling and strategically leading the HSO ProServ Team responsible for HSO ProServ D365 installed based customers to accept, adopt the Microsoft platforms to ensure they attain business value and user adoption.

    Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

    In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
    to business initiatives.

    Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into sa.global, where he served as CEO of the Americas prior to launching HSO | ProServ.

    Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

    Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

    Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

    Paramesh Rajan is VP, Technology at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

    A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of sa.global’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

    John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

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    In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

    Amy Spencer leads the team that is responsible for go-to-market strategies, messaging, and demand generation in the US.

    Amy earned a Bachelor of Arts degree in Communications from The College of New Jersey and has 25+ years of experience in marketing management for technology and professional services companies.

    As Vice President of Human Resources for HSO, Kristen Ramerini is responsible for initiatives including recruitment, onboarding, professional development/career progression, performance management, culture, and employee retention. Prior to her position with HSO, she worked in human resources and recruiting for Seviroli Foods on Long Island and CCN, Inc. in New York City. She holds an MA in Industrial/Organizational Psychology from Hofstra University and is PHR certified.

    Darren Gooding is VP of Delivery for HSO | ProServ, leading the company’s CRM delivery across the legal, AEC, consulting, and accounting markets. Darren applies his 25 years of experience and HSO’s industry focused intellectual property to successfully deliver large-scale, global engagements that ensure customer success.