Connected Productivity: AEC ERP Software Should Help Increase Billable Hours

We work with a lot of Architectural, Engineering and Construction Management firms and one of biggest challenges we see are a lot of inefficient processes. The problem is that many AEC ERP software solutions have no connectivity to the software that your staff uses every day and where they spend most of their time…software like Outlook, Excel and Teams. Connected Productivity puts your staff in an environment where your AEC ERP software is fully integrated with those applications and others.

AEC ERP software without Connected Productivity comes with a cost.

Any time that’s wasted moving between systems is lost revenue. Worse yet, your staff avoids using a system that’s not easy to access and easy to use – even something that everyone needs to do like a completing a timesheet. The result of not having Connected Productivity? Unhappy staff, low user adoption, late or poorly completed processes and unproductive time.

Help your employees efficiently use your ERP system from the software they like to use.

Our aec360 ERP software is designed with Connected Productivity in mind. Let’s use the timesheet process as our first example. In the screen shot below, you see an employee completing their timesheet. They have clicked on the “Chat with project manager” link. The system knows the PM and immediately goes to Teams to start the chat.

Through the Teams chat function, the employee asks the project manager if they are charging the correct task and if the charge is billable. The result is that the timesheet will be more accurate. There will be fewer labor adjustments. Your client bills will go out sooner. Cash flow improves. A lot can happen with simple collaboration!

Connected Productivity Teams Chat Function

Work directly with everyone’s favorite management software: Excel

Another example of Connected Productivity can be seen with how aec360 is integrated with Excel, one of the most popular business applications on the market today. The screen shot below shows a user who has Journal Entries to post. With the click of the mouse, the entire data entry process has moved to Excel. Most importantly, all of the data entry rules from the ERP software are still in play when the user is in Excel. The user is where they want to be, and there is no lost functionality or security.

Connected Productivity Excel Integration

Why is Connected Productivity important?

Without it, your employees must leave the software that they like to use every day in order to fulfill a process in your ERP system. Navigating to entirely different system is wasted billable time. It delays any process, frustrates users, and hinders collaboration. With aec360’s focus on Connected Productivity, your employees will be more efficient, and your processes will be completed faster. Better still, your employees might actually like using your ERP system!

With aec360, it’s all about being “connected.” Let us show you how in our on-demand webinar How to Achieve a Connected AEC Firm with Dynamics 365 and aec360.

Darren Gooding is VP of Delivery for HSO | ProServ, leading the company’s CRM delivery across the legal, AEC, consulting, and accounting markets. Darren applies his 25 years of experience and HSO’s industry focused intellectual property to successfully deliver large-scale, global engagements that ensure customer success.

As Vice President of Human Resources for HSO, Kristen Ramerini is responsible for initiatives including recruitment, onboarding, professional development/career progression, performance management, culture, and employee retention. Prior to her position with HSO, she worked in human resources and recruiting for Seviroli Foods on Long Island and CCN, Inc. in New York City. She holds an MA in Industrial/Organizational Psychology from Hofstra University and is PHR certified.

Amy Spencer leads the team that is responsible for go-to-market strategies, messaging, and demand generation in the US.

Amy earned a Bachelor of Arts degree in Communications from The College of New Jersey and has 25+ years of experience in marketing management for technology and professional services companies.

In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

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John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

Paramesh Rajan is Director of ERP and HR Products at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into, where he served as CEO of the Americas prior to launching HSO | ProServ.

In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
to business initiatives.