Multi-national Engineering Firm Modernizes IT platform with Dynamics 365 and aec360

Company Overview

With over 1,000 employees across the Americas, our client is a multidisciplinary AEC firm serving the academic, commercial, manufacturing, mining, and science and technology markets.

Solution:

HSO ProServ worked with our client to deploy Microsoft Dynamics 365 and aec360 as the firm’s new platform for marketing and business development, project accounting, financial management, and HR and talent management.

Results

By implementing Dynamics 365 and aec360, our client has been able to:

  • Increase marketing effectiveness
  • Streamline project accounting processes
  • Enhance talent management practices

Multi-national Engineering Firm Modernizes IT platform with Dynamics 365 and aec360

Company Overview

Our client is an international multi-disciplinary design firm providing architecture, engineering, and construction management services, serving the full lifecycle from project conception to final testing and integration. The firm serves clients across a variety of sectors, including academic, commercial, manufacturing, mining, and science and technology, and has over 1,000 employees in offices in the US and across Latin America.

Rapid Growth Introduces New Challenges

Our client had historically used the Dynamics SL accounting system for financial management and project accounting, along with a series of other disparate tools and systems. The firm’s non-US entities leveraged separate local accounting systems that were not integrated into the corporate systems. As a result, key business processes like time and expense entry and inter-company cross-charging of time required manual intervention to manage.

As the firm grew and expanded, they needed an integrated platform that would help them not only streamline and automate key project management and accounting activities, but also improve their marketing effectiveness, consolidate several separate HR tools into a centralized talent management platform, and drive improved visibility and reporting across their global operations.

A Modern and Integrated Cloud Platform

HSO ProServ worked with this client to implement an integrated Microsoft Dynamics 365- based cloud platform. Dynamics 365 for Finance and Operations is now used to manage the organization’s marketing and business development activities, project accounting, billing, and financial management processes. Dynamics 365 for Talent is used to manage the entire hire-to-retire lifecycle from recruiting and on-boarding, through administrative HR management.

HSO ProServ also deployed its aec360 ERP solution (formerly Projects+), which extends the native capabilities of Dynamics 365 to meet the unique needs of AEC firms, as well as provides an industry-specific BI and reporting solution.

The Results

Since implementing Microsoft Dynamics 365, our client has been able to:

  • Increase marketing effectiveness by better tracking pursuits and gaining a centralized database of firm-wide experience
  • Improve project accounting practices through the deployment of a single global system for managing time, expenses, and other key processes
  • Enhance visibility of key HR information while optimizing on-boarding, training, and other HR processes
  • Automate key processes within project accounting and financial management

In his role as Chief Operating Officer, Sean Skiver brings nearly 25 years of broad Microsoft Dynamics experience to provide strategic leadership around product development and client delivery services across the organization’s solutions and industry segments.

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John Aschenbrener is Director of Delivery Services for HSO | ProServ. John brings over 20 years of Microsoft Dynamics project and program management, consulting, and architect experience to his current role where he is responsible for driving PMO standards, methodology, and overall project delivery.

Gary Mills serves as Senior Vice President of Finance, Planning & Analysis for HSO | ProServ. Gary’s diverse industry background brings a unique perspective to the company, with more than 30 years in corporate finance, banking and commercial real estate.

A highly respected Microsoft Dynamics veteran, Jen Wisemore serves as CAO for HSO | ProServ. Jen was instrumental in the launch of sa.global’s US subsidiary in 2007 and has served in a wide variety of roles within Microsoft Dynamics consultancies across sales, pre-sales, program management, and leadership capacities.

Paramesh Rajan is Director of ERP and HR Products at HSO | ProServ. Paramesh has served in many Microsoft Dynamics project and program management roles over the past 20 years, and currently drives the development of the organization’s vertical ERP and HR solutions and outsourced development services.

Joe Stuckey is EVP and Director of CRM Product Development for HSO | ProServ, leading the company’s CRM product development efforts across the legal, AEC, consulting, and accounting markets. Joe leverages the power of Microsoft Dynamics and Power Platform technologies to design and develop purpose-built industry solutions.

Jan Dahl Sorensen’s deep experience with Microsoft Dynamics gives him a unique foundation to guide the HSO | ProServ client success team. As part of the original development team under Damgaard Data, Jan has been working with the Microsoft Dynamics ERP solutions since 1995.

Andy Yeomans brings nearly 20 years of Microsoft Dynamics sales and marketing experience to lead the HSO | ProServ sales organization. Under Andy’s leadership, the organization has shown strong growth and has consistently been recognized by Microsoft as a top performing partner, winning multiple Microsoft Inner Circle and Partner of the Year awards.

Whit McIsaac is CEO of HSO | ProServ and brings over 20 years of leadership experience in the Microsoft Dynamics ecosystem to drive the group’s overall business strategy. Whit was Co-founder and CEO of aec360 and legal360 prior to merging these practices into sa.global, where he served as CEO of the Americas prior to launching HSO | ProServ.

In his role as CFO of HSO | ProServ, Brian Lounds leverages deep experience implementing Microsoft Dynamics ERP solutions to drive excellence into the organization’s financial and practice management practices. Having worked with Dynamics solutions since 1998, he has a strong understanding of technology solutions and their application
to business initiatives.